Contact: Kevin Kavanaugh
Director of Public Affairs
(773) 478-6613
kkavanaugh@nursinghome.org

FOR IMMEDIATE RELEASE
April 5, 2007

Illinois Council Develops New Quality Assurance Program for
Long-term Care Nursing Departments

CHICAGO – To provide long-term care nurses with an organized and orderly approach to Quality Assurance, the Illinois Council on Long Term Care has developed the new Quality Assurance Program for Long Term Care Nurses.
The Illinois Council wrote this manual to help nurses deliver quality care to the residents, protect the facility from OBRA and public health violations, assure Medicare documentation is correct, and safeguard resident and employees from injury, along with many other functions and assignments.

“Life for a nursing department can be unpredictable, running from one `fire’ to the next,” said Susan Duda-Gardiner, director of clinical services for the Illinois Council on Long Term Care. “It sometimes seems almost inevitable that something can get overlooked, and survey inspection is not the time to find out you have a problem. Quality Assurance is an OBRA requirement, and effective and systematic implementation means more than a committee meeting. It can be the backbone for protecting your residents, protecting yourself, and protecting your facility.”

Developed by a team of front-line nurses, this quality assurance manual uses the innovative approaches of:

Compliment/Concern Identification Forms – Compliment/Concern Identification Forms solicit the opinions and observations of the residents, staff, families, and visitors, regarding any complaints, problems, or areas of improvement in the nursing department’s practices. These forms are made widely available throughout the facility.

Focused Rounds – Focused rounds are intended to discover areas of concerns before they become a problem for the facility. The manual’s 16 sentinel Focused Rounds take the form of short checklists devoted to specific practices and concerns, and are conducted on a regular basis.

Quality Assurance Reviews – A Quality Assurance Review is a more in-depth evaluation of a particular service or practice. A Focused Round, Compliment/Concern Identification Form, or a compliance survey citation, among others, can trigger a Quality Assurance Review.

Recently, the Illinois Council on Long Term Care hosted a seminar series around the state to launch its new Quality Assurance Program for Long Term Care Nurses. Attracting more than 300 professionals, the seminars and manual were extremely well received, helping nurses better fulfill the federal requirements for OBRA F-tag 520 on Quality Assessment and Assurance.

The Quality Assurance Program for Long Term Care Nurses manual costs $150 for non-members of the Illinois Council on Long Term Care and $100 for Council members. For more information, contact the Illinois Council at 773/478-6613 or visit the “Publications” section of the Illinois Council’s Web site at www.nursinghome.org/pro/pub/pub.html.

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The Illinois Council on Long Term Care is a professional association of more than 150 nursing facilities committed to quality residential health care in Illinois through a productive and responsible partnership between the private and public sectors. The Council represents more than 26,000 nursing home professionals serving more than 35,000 residents. Helpful information for seniors and families can be found at the Council’s Web site www.nursinghome.org.